REIQ Best Practice Guidelines v03.23 - Flipbook - Page 93
(b) Member C&I Agents should ensure the
property condition report is accurate,
substantially complete and is supported with
clear photographs evidencing the condition of
the property and its fixtures.
(b) the Member C&I Agent receives written
approval from the Client or the client’s Legal
Practitioner confirming all conditions have
been satisfied and the Member C&I Agent is
authorised to handover possession of the
property to the lessee.
53. HANDOVER
54. HOLDING SECURITY FOR A CLIENT
Member C&I Agents must not handover
possession of the property to the lessee until:
(a) any conditions of access required by the Client
are met, for example:
i.
the lessee has returned all lease
documents, disclosure and advice
certificates signed correctly to the
Client or their Legal Practitioner;
ii.
an initial deposit has been paid to the
Member C&I Agent;
iii.
a security deposit has been paid or
original bank guarantee been handed
over to the Client or their Legal
Practitioner;
iv.
the lessee has provided a certificate of
currency evidencing that they hold the
insurances for the property that they
are required to under the lease;
v.
the Client has completed any works
they are required to complete under
the lease prior to handover;
vi.
the lessee has completed any works or
fit out they are required to complete
under the lease; or
vii.
any other conditions that a party must
attend to prior to the lessee being
given possession of the property under
the lease; and
(a) Member C&I Agents should not hold a security
bond in their trust account on behalf of a Client
unless they have obtained instructions in
writing from the Client and the lessee
authorising the Member C&I Agent to hold
funds in their trust account for the duration of
the lease. Member C&I Agents can impose any
conditions they determine are necessary to
comply with their trust accounting obligations.
(b) Member C&I Agents should not hold an
original bank guarantee for their Client unless
they can place the original bank guarantee in a
safe custody storage facility.
55. BODY CORPORATE – COMMERCIAL
LOTS IN A CTS
Member C&I Agents must complete the
Information for Body Corporate Roll (BCCM Form
8) and provide to the manager of the body
corporate immediately after a lease agreement
with a term of six (6) months or more is entered by
a lessee.
56. DEALING WITH LESSEES
Member C&I Agents should comply with the
following conduct when dealing with lessees:
(a) provide a response to the lessee within a
reasonable time of receiving a notice or
correspondence;
(b) act courteously and professionally;
(c) keep detailed, accurate and complete records
of all communications with the lessee including
emails, letters, notices and file notes of phone
calls;
REIQ BEST PRACTICE GUIDELINES
V08.23
93
