REIQ Best Practice Guidelines v03.23 - Flipbook - Page 57
(c) If the Member Property Manager does not
receive a response from the Client by the
stated time or if the Client does not provide a
valid reason for their dispute in the Member
Property Manager’s opinion acting reasonably,
the Member Property Manager may take their
fees from any monies held or take further steps
to recover their fees including terminating the
PO Form 6.
68. MINIMUM HOUSING STANDARDS
(a) Member Property Managers should reasonably
try to ensure the properties they manage
comply with the minimum housing standards.
(b) If a Member Property Manager:
i.
suspects a property or its inclusions,
may not comply with the minimum
housing standards; or
ii.
becomes aware of a non-compliance
issue with a property or inclusion;
then the Member Property Manager should
notify their client and seek instructions to
obtain quotes and/or a professional
tradesperson assessment.
REIQ BEST PRACTICE GUIDELINES
V08.23
(c) Member Property Managers must ensure they
have their client’s approval prior to taking any
steps such as arranging for works on behalf of
the client.
(d) If the works needed are significant, Member
Property Managers should advise their client
to engage a builder or project manager to
arrange the works on their behalf.
(e) Member Property Manager’s should advise
their clients:
i.
to seek legal advice about their
responsibilities under the RTRA Act if
the client fails to take steps needed to
make their property compliant with
the minimum housing standards; and
ii.
to contact their insurer about any
proposed works to make the property
compliant.
See the Tenancy Laws Toolkit
for information about the
Minimum Housing Standards
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